Customer Service
Ordering Online
Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store – at no additional cost!
back to topOrdering By Phone
Call us at 919-969-8398. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!
back to topShipping Policies
All orders can be shipped free of charge to your home, campus or local address. Expect home deliveries 1-2 weeks before the start of classes, while local shipments typically arrive just before classes start. If you need any special arrangements, please call us at (919) 969-8398.
back to topReturn
Books are fully refundable for 1 week from the first day of the semester
with just a receipt. Books are then refundable through the last day of the
University's add period with a receipt and a drop slip (to show you
are no longer in the class). All refunds and exchanges are done in store.
New books must be returned in brand new condition (so that we may return
them to our supplier). Shrink wrapped materials must be returned unopened
for the same reason.
Contact Support
Contact us anytime with questions or concerns via email at: manager291@nebook.com. You can also contact our customer service department at: 919-969-8398
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Regular
Store Hours
Mon - Fri: 9 - 6
Saturday: 12 - 5
Sunday: Closed
Extended Hours
How to get more for your textbooks
We buy books all
year round!